We are currently experiencing issues with our Outreach Telephony System integration

Incident Report for Gong

Resolved

The issue has been resolved.

Posted Jan 23, 2024 - 08:31 PST

Identified

With Outreach help we identified the issue and our teams are working on resolving the issue.

Posted Jan 22, 2024 - 09:00 PST

Investigating

We are currently experiencing issues with our integration with Outreach Telephony System. As a result, Gong functionalities integrated with Outreach Telephony System are affected and might not be operating as normal. Our teams are working quickly to investigate and address the issue. Our engineers are working with Outreach on a solution.

Posted Jan 21, 2024 - 11:39 PST

This incident affected: Conversation Intelligence and Engage.